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Bookings: the map of your tables

The Map on the Bookings page shows your room as a picture. Each table has a colour. You see at once which tables are available and which are booked.

The rule: the map, the board and the list show the same bookings. A change in one shows in all three.

How it works

  1. Open Orders & tables → Bookings and press Map.
  2. Pick a time in the row of times. Each table shows its colour for that time.
  3. Green is available. Blue is booked. Amber is a booking you still need to accept. Purple means the guests are here. Grey is blocked.
  4. Tap a table. Its details open on the side of the map. You see the room, the seats, the minimum spend for that day and the bookings. A booked table also shows its booking and the buttons, for example Seated.
  5. Tap an available table and press Book this table. Write the guest’s name and phone, then save. The booking is for that table.
  6. A small number on Day list tells you how many bookings the day has. Press Day list to see all the bookings of the day next to the map. Each row shows a small picture of the table, the name, the time, the guests and the status. Tap a row. The map goes to that table at that time, and the booking opens.
  7. On the page, the map fills the rest of the screen. The tools for a table open over the map, as in full screen. Press Full screen to fill the whole screen, for a tablet at the door or a phone. You see the same map as your guests. Move the room with your finger and pinch to zoom. Tap a table and your tools open on the side. On a phone they come up from the bottom. Press Exit operator view to go back.

Good to know

  • Your website may show guests a map of your tables. Load the same map file in Booking settings → Rooms → Table map. Your team then sees the same picture.
  • With no map file, the map uses your Floor plan. Each room is one map.
  • A table with no room for bookings has a dashed line. You cannot book it from the map.
  • On a night with live music, a small On stage chip sits on the map. Tap it to read who plays and when, for example The Bluebirds (21:00). The table’s card shows the same line. Your guests see the same line when they pick a table. It comes from your published events.
  • A table is Available only when a new booking there ends before the next booking. Example: a table booked at 23:00 shows Booked soon at 22:30, because a booking takes 90 minutes. The time comes from Booking settings → Times.
  • When no table on the map is available at your time, a red Fully booked at 22:30 shows at the bottom left. A table that is Booked soon is not available.
  • The number on Day list counts real bookings. It does not count cancelled bookings, no-shows or blocked tables.
  • You can set the number of guests on top. Tables that are too small look faded. You can still book them.
  • On an iPad, a swipe does not close full screen. Press Exit operator view to close it.
  • To change the day, press the arrows next to the date. Or tap the date to open the calendar. Full screen stays open.
  • The minimum spend on the side is only to read. You change it in Booking settings → Rooms.
  • Staff can book a table that guests cannot book online.
  • The map finds each table by its name in its room. If a name does not match, the page tells you. Change the name in Floor plan, then load the file again.