Changing your plan
You can move to a bigger plan yourself — no email, no waiting for us.
The rule: paying today buys one month. It does not renew on its own yet, and the page says so before you pay.
How it works
- Open AI → Your plan. The plans are listed with what each one watches and costs.
- Click Move to on the plan you want.
- Check the summary — the plan, the price, and whether it renews.
- Pay on a secure page run by our payment partner. We never see or store your card details.
- Your new features switch on as soon as the payment clears, and the plan page shows the date they run until.
In Thailand you may get a QR code instead: scan it with your banking app, then upload the slip. Nothing switches on until the slip is checked.
Good to know
- Only the venue owner can change the plan. Everyone else sees the plans but can’t buy.
- Paying starts a fresh month from today. Time left on your old plan isn’t carried over or refunded, so it’s worth moving near the end of a period.
- A plan priced Talk to us has no self-serve price — use the link and we’ll set it up.
- Moving down a plan, or cancelling, still goes through us. Use Talk to us.
- We email you before the month runs out, so nothing switches off by surprise.
Related features
- When your plan renews — the date, and the warning email
- Your plan and credits — what each plan includes
- Buying credits — topping up between plans