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Analytics

Marketing Studio → Channel analytics is where you go to ask how did we do? Every channel you’re connected to reports on one screen, and each one comes with a deep dive that has read your menu and your competitors’ menus.

Analytics looks backwards at the numbers. Post ideas looks forwards at what to do next. They’re a pair.

How it works

  1. Open Marketing Studio → Channel analytics. The All pages tab opens first. It shows visits to your menu, your website and your Bite Link. See Your web pages.
  2. The tabs Menu, Website and Bite Link show each kind of page in full. Website shows each event, live show and band by name. The Social tab shows your Instagram, Facebook, Google, TripAdvisor and TikTok on one screen, with a card for each.
  3. Want the detail behind a card? Click it, or use the tab bar at the top.
  4. Every tab shows the free numbers first, then an AI panel. If a deep dive already exists, the panel shows its headline, its key figures and what’s inside it.
  5. Read the deep dive opens the full report full-screen — charts, tables, the written analysis. Esc closes it.
  6. Run again writes a brand-new report from today’s numbers. It charges each time, so the price sits next to the button.

Good to know

  • The deep dive names real dishes and real price gaps, because it reads your full menu and your competitors’ — not generic advice.
  • Re-opening an existing report costs nothing for six hours. Only Run again charges.
  • The Refresh button on the Instagram tab pulls a newer follower count on demand. Everything else syncs overnight.
  • A channel marked Not linked just needs setting up on Connections.
  • Your review numbers need only your Google Maps link. You do not need to connect an account for posts.
  • Ask Lucia, the agent on this page, what your reviews say. She answers from the last review read. She offers a new read only when it helps. That is when the last read is more than 30 days old. It is also when you have 5 or more new reviews since then.
  • The page remembers which tab you left it on.
  • For the full Google dashboard — every review, photo and post — use Google.
  • The TripAdvisor tab shows your stars, your place in the city list, and how many reviews you have answered. For the full page, with every review and a reply you can copy, use TripAdvisor.