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Competitor card — chips and "Get their latest"

Each competitor on your Growth → Competitors list has a row of channel chips — Instagram, Google, Facebook, TikTok, Menu — that fetch the latest on them.

The rule: every pull costs a small flat price per channel — the same price whether it finds something new or confirms nothing changed. What controls your spend is how often you refresh, not what the refresh finds.

How it works

A lit chip means that channel is connected and we have data for it. Click it to see an inline preview — a rival’s star rating and recent reviews, their follower count and latest posts, or their menu with prices. A faint chip means that channel isn’t linked yet; add it from the competitor’s detail page.

  1. Click Get their latest on a channel to fetch new posts, reviews, photos or menu changes.
  2. If it was read very recently you get that read straight back — menus re-read monthly, Google weekly, social daily.
  3. You’re charged the flat price either way. The note under the card says what it found and what it cost.
  4. Need it re-read anyway? Force a fresh read under the button. Same price, just slower.
  5. Refresh all does every connected channel at once and shows the total.

Good to know

  • Google, Instagram, Facebook and TikTok cost 3 credits a pull. A menu read is 10, since it rebuilds their whole dish-and-price list.
  • Automatic refresh keeps competitors current on its own, charged at the same flat price. Your plan’s rhythm — daily or weekly — sets the monthly total.
  • A pull that fails outright is never charged. If credits run out, automatic refresh pauses and you get a heads-up on your Intelligence page.
  • Clicking twice won’t read the page twice — the second click returns the read you just paid for, at the same price. Nothing to gain from it.
  • The full per-channel history lives on the competitor’s detail page; the card is the quick view.