Skip to content
Back to BiteTheMenu Site

Your plan and credits — what's included and what usage costs

Your venue runs on a monthly plan — Free, Essential, Growth, or Growth Max. The plan decides three things: which features are included (the public website level, automatic translation), your limits (how many competitors you can track), and how many credits refill each month.

The rule: you see the whole toolkit on every plan — what meters real use is credits. Generating a post, analysing a competitor, or auto-translating a menu each draws a few credits from the same balance.

How it works

  1. Your credits left always show as a small 🪙 chip in the top bar — tap it any time to jump straight to your AI settings. It turns amber when you’re running low and red when you’re out. The number is for the venue you’re currently in; switch venues and it updates.
  2. Open Settings → Service status to see your plan, your credit balance, and your competitor slots at a glance.
  3. Credits refill to your plan’s allowance every month on your billing day. On the bigger plans, unused credits roll over for a month or two.
  4. When something runs — an AI draft, a photo enhancement, an auto-translation (1 credit per 1,000 characters) — its cost is taken from the balance. If a task fails, the credits come back automatically.
  5. Run out mid-month? One-time credit packs top you up without changing plans — bonus credits never expire.
  6. Plan changes go through the BiteTheMenu team: upgrades apply immediately, downgrades at the end of your billing period.

Good to know

  • The Free plan includes the public menu page, the full AI team with 100 credits to try it, and competitor watch on one rival.
  • Automatic translation needs the Essential plan or higher; typing translations yourself is always free.
  • If all competitor slots are full, remove a competitor or upgrade — your existing data is never deleted.
  • Prices and allowances can change; the Service status page always shows what applies to you.