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What your team knows about you

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Your team doesn’t just read your menu and your channels. Once a night it looks back over your own history — the posts you published, the reviews you received, how guests browse your menu — and writes down what it actually shows. Those notes travel with every specialist, so you never have to explain your own numbers.

The rule

The team only writes down what your data can prove. If there isn’t enough yet, it says nothing rather than guessing.

How it works

  1. Every night, your history is re-read from scratch — the last 90 days of posts, 180 days of reviews, 30 days of menu browsing.
  2. Anything the numbers clearly show becomes one short note: “Posts published in the evening average 2,560 reach — about 4× the rest.”
  3. Notes that are no longer true are deleted, not kept. Fix your reply rate and the note about it disappears that night.
  4. Every specialist carries the notes for its own area. Ask the offer strategist for a promotion and it already knows which channel pays and which dish gets ignored.

Good to know

  • Thin data is marked as thin. A pattern from six posts is labelled an early signal, so nobody treats it as settled.
  • Nothing is invented. Notes are calculated from your numbers, not written by the AI — which is why they always cite the count they came from.
  • Small differences are ignored on purpose. A 10% gap between two posting times isn’t worth changing your week over, so it never becomes a note.
  • This is why waiting costs you. On day one there’s no history to read, so there are no notes. By month three there are. The clock starts when you start.
  • You can read every note yourself. Open Centrale and look under What the team knows about you — each note shows the numbers behind it, and Read again now re-reads your history on the spot if you’ve just fixed something.