Inviting your team to training

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Your floor and kitchen staff don’t have logins here, and they don’t need one. They join training through the chat app already on their phone.

The rule

A code works once and expires after 30 minutes. Send it when the person is ready to use it, not the week before.

Open Training → Your team. Anyone already on your staff list is there. To add someone new, press Add someone — a name and a role, nothing else.
Press Get a code next to a person. An eight-character code appears.
Press Copy link and send it to them however you already talk — the link opens the chat, and they just tap start.
Their row changes from Not set up yet to show how many courses they’ve finished.
From then on they send /train whenever they have a couple of minutes, and get the next lesson.

The code has no lookalike characters — no letter O, no number 1 — so it survives being read aloud across a noisy room.
Issuing a new code for someone cancels their old one. Two live codes for one person means whoever redeems second quietly takes over the first one’s history.
A person joined this way can only do their training. They cannot ask about takings, bookings, or anything else the venue’s assistant handles.
Adding someone needs no email and no invitation — a name is enough. Only owners and managers can add, rename or remove people.
Three ways to stop someone, for three situations: Remove access unpairs their phone but keeps them listed; Mark as left takes them off the list and keeps their results — tick Show people who have left to bring them back; Delete is only for a name typed by mistake, and anyone with history is refused.
A role sets what someone does in the venue, never what they can be taught. Anyone here can be sent any course.