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Guests sign in on your own website

เนื้อหานี้ยังไม่มีในภาษาของคุณ

Your own website can have a Sign in button for guests. The website must be one that is connected to BiteTheMenu. A guest signs in with a code we send by email. There is no password.

The rule: a guest who signs in is on your customer list. News emails stay off until the guest asks for them.

How it works

  1. The guest taps Sign in on your website.
  2. They write their email and tap Send me a code.
  3. They get an email with a 6-digit code. The email shows your venue’s name.
  4. They write the code and tap Sign in. The first time, this makes their account.
  5. A new account needs a phone number. The box asks for it before anything else.
  6. They now show on your Customers page, with the tag Own account.

A guest already on your list with the same email stays one customer.

In Your bookings, they can Change or Cancel a booking up to 24 hours before. After that, they call you.

The box also shows the guest’s own card at your venue:

  • Your visits: a visit counts when your staff mark a booking Seated or Finished.
  • Your details: their name, phone and language, and Send me news. A new phone shows on your Customers page. They can change the phone, not remove it.
  • Member: if you made them a member, they see their level, number and end date.
  • Allergies and diet: with a note for the kitchen.
  • Favourite dishes: the dishes they marked with a heart on your menu. Each one has its photo and links to its dish. Tabs show Food, Drinks and Other. Cigars are in Other. In Drinks, each section has its own title, like Cocktails or Red wine.

One switch, The chat on this website may see my allergies, visits and favourite dishes, lets the chat on your website know them.

Good to know

  • Your website must be connected first. Do this in Website Settings → Your own website.
  • The code works for 20 minutes.
  • The guest stays signed in on your website, in that browser. Nothing is shared with other websites.
  • Your website sees the guest’s name, email, phone and language. It never sees your staff notes, tags or how much they spent.
  • Hearts on your website and hearts on your menu on BiteTheMenu are the same. Your website must show a heart on each dish.
  • Every guest can tap a heart, also without signing in. The heart shows how many guests like the dish. One guest gives one heart to a dish. When a guest signs in, their hearts become their Favourite dishes.
  • You can turn the hearts off. Go to Your own website and use Hearts on your dishes.
  • The chat sees the card only on the websites where the guest said yes.
  • The chat knows the bookings of a signed-in guest. Ask it “Do I have a booking?” and it says the day, the time and the number of guests. The chat does not change or cancel a booking. It shows a See my bookings button. The button opens the guest’s account, and the guest changes the booking there.
  • A guest you took off your list stays off. Signing in does not put them back.