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Reading the training results

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Training → Results has one row per person per course. The useful reading is horizontal, not vertical.

The rule

Compare Answered against what was sent. A course everyone received and nobody opened is a different problem from one everyone found hard, and the score alone can’t tell them apart.

How it works

Each row shows how far through the course the person is, how many questions they were sent, how many they answered, and what share they got right.

A blank score means they haven’t answered anything yet — deliberately blank rather than 0%, so “hasn’t started” never looks like “got everything wrong”.

Scores are coloured as a prompt, not a verdict: green from 80%, amber from 50%, red below. A red row usually says more about the question than the person — if most of the floor picks the same wrong answer, read that question again.

Activity over time

Above the table, a chart covers the last 30 days. Two bars per day — how many questions went out, and how many came back — with a line showing the share answered correctly.

Read the bars against each other. Rising bars with a flat line means more practice at the same standard. A widening gap means people are being sent lessons they aren’t opening, which is a different problem from finding them hard.

A day can show more answers than questions sent: that’s someone clearing yesterday’s backlog this morning. The chart appears once your team has studied on two separate days.

Good to know

  • Only owners and managers see this. Assigning a course and reading everyone’s results are separate permissions, because a quiz result is a record about a named person.
  • Answers are final. Tapping a second time shows the same verdict rather than upgrading a wrong answer.
  • Taking someone off a course removes the assignment but keeps their answers — you asked, they answered, and that stays true. Put them back on it and their record comes back with them.
  • Staff can see their own progress any time by sending /myprogress. They never see anyone else’s, and the totals cover this venue only — someone who studies at two of your places gets a separate record at each.