The questions they would have phoned you about.
A small bubble sits on your menu. A guest taps it and asks what is in the carbonara, whether you are open Monday, where to park. It answers from your own dishes, hours and settings — in whatever language they wrote in.
Answers from your menu
Not a generic assistant. It reads your dishes, your prices, your hours and your settings, and nothing else.
In their language
Whatever a guest writes in, the answer comes back in. Fourteen languages, no setup.
Allergens go to a human
It explains what is in a dish, and deliberately hands safety questions to your team rather than answering alone.
Open when you are closed
The questions that used to go unanswered at 2am, or arrive as a phone call in the middle of service.
What they asked, collected
Every guest request lands in a queue you can act on — the things people wanted that you do not yet offer.
You set the limits
The face, the opening line, the questions it expects and a daily limit are all yours.
What actually changes
The question never reaches you
- A guest wonders at eleven at night whether you are open on Monday. They look somewhere else instead.
- The phone rings in the middle of service to ask where to park.
- Somebody wants to know what is in the carbonara. Nobody is there to answer.
- A guest writes in German. Nobody on tonight reads German.
- People keep asking for something you do not offer, and you never hear about it.
The question gets an answer
- A small bubble on your menu answers from your own hours, in a second.
- The parking question is answered before anybody picks up a phone.
- It reads your real dishes and tells them what is in one.
- They write in German and the answer comes back in German.
- Every request lands in a list you can read later, so you learn what people wanted.
How it works
You answer four questions once. The chat does the rest, on your menu page.
- 01
You give it a face and a name
Pick one of the drawn characters, upload your own picture, or leave the first letter of your name. Write the first line it says when a guest opens it. A preview beside you fills in as you type, so you see what a guest will see.
- 02
It answers from your own menu
Not a general assistant. It reads your dishes, your prices, your opening hours and your settings, and nothing else. If it does not know, it says so instead of making something up.
- 03
A safety question goes to a person
It tells a guest what is in a dish. It will not be the last word on an allergy. It says to check with your staff and offers to pass the question on, every time. That rule is in the code, not in a setting you could turn off by accident.
- 04
Whatever they write in, it answers in
Fourteen languages, and nothing to set up. A guest writes in German and reads German back. Your team never has to find somebody who speaks it.
- 05
You read what they asked
Every request lands in a list. The dish somebody wanted and you do not serve, the table for twelve, the question three people asked this week. You set a daily limit so a busy night cannot run away with your credits.
Which plan it comes with
The guest chat comes with Essential and above. What the plan changes is how many guests it can answer each month.
The chat on your menu, with your own face and greeting, and credits each month to answer with.
More credits each month, for a menu that busy guests read every evening rather than every week.
The most credits, for several venues or one very busy one.
- Answer the phone in the middle of service to give the address.
- Lose the guest who asked at eleven at night and got nothing back.
- Find somebody on shift who reads the language the guest wrote in.
- Never learn what people asked for and did not get.
You set a daily limit, so a busy night cannot cost more than you meant to spend.
Guest chat — live tonight.
No card, no setup call. Start free and the agents pick it up on their next shift.